1. Reservations
Once you make a payment you will receive your voucher with all the information you need for your collection as per your request. Your voucher is also your receipt.
2. Last Minute
The website will allow you to book up to 24hrs before your arrival or departure. In any other occasion please call us on 00357 99388544 and we will try to help in the best way possible.
3. Cancellations & Refunds
a) If the airline cancels your outbound flight please call the emergency number, which you can find on your booking voucher. By advising us of the flight cancellation and any new arrival details we will be able to reschedule your transfer.
b) If you have cancelled your holiday unfortunately there is no refund for your payment.We can issue a credit voucher to you, which you can use within 3 months.
c)If for some reason you have a problem finding your driver at the airport arrivals and decide to take a different form of transport from the airport without first caling our emergency number provided then the transfer is non-refundable. No-shows are also non refundable.
Please note any cancellations/alterations must be made at least 48 hours before arrival or departure by contacting us via phone or e mail. Failure to do so will cast the booking non-refundable.
4. Airport Arrivals & Travelling
a) Please note that all the details for your pick up are on your booking voucher.
b) Go Airport Transfers has the right to delay your departure from the airport for up to 20 minutes.
c) Go Airport transfers has the right to use the minibuses for more than one party arriving (or departing) travelling to a close destination between them.
d) Go Airport Transfers can not be held responsible for changes to flight times but will try to adjust our transfer time according to your arrival/departure.
e) If your luggage is damaged or lost while in transportation with Go Airport Transfers our policy pay out is up to €250.00 after a crime number has been received.
5. Infants & Children
Infants and/or children count as one person in regards of insurance. Although public vehicles are excluded from the law of providing baby or booster seats, the company can provide them. Please check our reservation form regarding charges.
6. Policy on Drunken/Abusive Behaviour
Go Airport Transfers reserves the right to refuse to carry any person who is thought to be under the influence of alcohol or drugs and/or whose behaviour is considered to be abusive and could pose a threat to the driver, the vehicle or other passenger(s).
7. Smoking
Go Airport Transfers operate a complete non-smoking policy in all vehicles used.
8. Insurance
Go Airport Transfers hold full public liability insurance.
9. Delayed Arrivals
The taxi driver serving you will automatically be informed, by our airport notification system, of any delays regarding your flight.